How to Order

Online order

Requesting your GCMS Notes, Entire file, CBSA Notes or CSIS Notes is as easy as 1-2-3

Step 1 – Application details

Start with the secure & easy to complete online order form

Step 2 – Payment

Next make the payment using an option convenient to you

Step 3 – Consent form

The last step is to complete the consent form

Please contact us for other documents from Canadian government institutions.

Order Form

Fields with must be filled in.

    Please provide the following information to process your request. Enter any other information in the Additional Notes section. After submitting this form you will be taken to complete the Payment.
    A prefilled consent form will also be emailed to you after you complete the information below.
    What type of information would you like to request? Guide me
    IRCC & CBSA suggested
    Immigration, Refugees and Citizenship Canada (IRCC, formerly CIC)

    Canada Border Services Agency (CBSA)

    GCMS Notes from IRCC CBSA

    Entire File from IRCC CBSA

    Check if your spouse or common-law partner is included in the application
    No Last Name
    Client ID e.g. ####-#### or ##-####-####
    Provide additional details in the comments section below

    Take note of the following


    A properly filled in consent form will ensure timely processing of your order! Print and hand sign directly on the printed form. Each individual 16 years of age or older must sign on their own and the signature must be consistent with the official signature on the passport.


    To obtain a minor child's file review the consent form requirements here. Guide me


    It is recommended to provide consent for any individual whose information could be contained in the requested records: your spouse, sponsor(s), co-signor, any family member including children 16 years of age or older. By providing consent from all individuals you will have access to more information in response to your request, otherwise, some of the information on file would qualify for exemption.


    It is not mandatory but providing a copy of the passport biographical pages (i.e. photo & signature pages) of all applicants will assist the government institution in processing your request; it can be submitted along with the consent form. Learn more about Identity Verification.


    Minimize the risk of delay. Request your file from both IRCC and CBSA. The risk of processing delay at IRCC or CBSA exists. This risk cannot be fully eliminated but it can only be reduced. Receive 2 files: 1 from IRCC and 1 from CBSA both with similar content. Learn more about IRCC vs CBSA.