Order Selection Tool

Need help placing an order?

The ATIP Decision Engine will guide you in selecting the notes that best suit your circumstance. Just answer a few simple questions. This tool was launched in March 2021 and new features and functionality will be added over time to help clients make an informed decision in selecting the appropriate notes to request.

An overview of the GCMS process & timelines What is GCMS Notes in 1 minute!

Q. What is the status of your visa application?

In ProgressApprovedRefusedWithdrawn

You can ask IRCC to withdraw or cancel your application at any point. There are some exceptions, such as if a misrepresentation investigation is underway. To obtain the withdrawal status you can obtain the GCMS notes or the Entire File either from IRCC or CBSA or from both IRCC & CBSA.

Q. Do you need copies of supporting documents submitted with your application?

NoYes

Q. Is this urgent?

NoYes

ⓘ Request GCMS Notes from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

ⓘ Request GCMS Notes from both IRCC and CBSA. The risk of processing delays at IRCC or CBSA exists. This risk can not be fully eliminated but it can be reduced by requesting the notes from IRCC and CBSA. This is the best option available as the processing of notes from any government agency can not be expedited.

Q. Was the application refused more than 2 years ago?

NoYes

ⓘ 2 years after the last administrative action the supporting documents may have been destroyed. However, depending on the application, visa office and method of submission, for some applications these records may be available beyond the 2 years.

Q. Is this urgent?

NoYes

ⓘ Request Entire File from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

ⓘ Request Entire File from both IRCC and CBSA. The risk of processing delays at IRCC or CBSA exists. This risk can not be fully eliminated but it can be reduced by requesting the notes from IRCC and CBSA. This is the best option available as the processing of notes from any government agency can not be expedited.

Q. Were you denied entry and asked to leave Canada?

NoYes

Q. Do you need copies of supporting documents submitted with your application?

NoYes

Q. Is this urgent?

NoYes

ⓘ Request GCMS Notes from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

Q. Was the application approved more than 2 years ago?

NoYes

Q. Is this urgent?

NoYes

ⓘ Request Entire File from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

ⓘ Request Entire File from both CBSA and IRCC. Learn more about Removal Orders

Q. Is this an Express Entry PR application?

NoYes

Q. Do you need copies of supporting documents submitted with your application?

NoYes

Q. Is this urgent?

NoYes

ⓘ Request GCMS Notes from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

Q. Is this urgent?

NoYes

ⓘ Request Entire File from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

Q. Has it been ≥ 3 months post AOR?

NoYes

ⓘ You can request the notes but it may be too early to request them.

Q. Do you need copies of supporting documents submitted with your application?

NoYes

Q. Is this urgent?

NoYes

ⓘ Request GCMS Notes from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

Q. Is this urgent?

NoYes

ⓘ Request Entire File from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA

Q. Do you need copies of supporting documents submitted with your application?

NoYes

Q. Is this urgent?

NoYes

ⓘ Request GCMS Notes from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA. Request from CBSA and/or CSIS Notes if Security Screening is in-progress and request CBSA Notes if you want your Travel History as well.

Q. Is this urgent?

NoYes

ⓘ Request Entire File from IRCC and/or CBSA as per your choice. Understand the pros and cons of IRCC vs. CBSA. Request from CBSA and/or CSIS Notes if Security Screening is in-progress and request CBSA Notes if you want your Travel History as well.

How to order – Requesting your file is as easy as 1-2-3 and you can track the progress online & access the file in a convenient PDF format.

Step 1 – Application details

Start with the secure & easy to complete online order form

Step 2 – Payment

Next make the payment using an option convenient to you

Step 3 – Consent & photo ID

The last step is to provide the consent form and photo ID

The flow chart below maps out the process of obtaining a file

Process overview adapted from the ATI Costing Study