CBSA Notes

CBSA Notes


  • CBSA and CSIS Notes refer to information related to your visa application or border crossing obtained from Canada Border Services Agency and Canadian Security Intelligence Service.

  • When you request your Travel History Report directly from the CBSA it can take up to 30 days to complete. There are many reasons you may require your report, but sometimes requesting it directly is not the best option. When your travel history is needed as part of an application, such as the application for Canadian citizenship or Permanent Resident Card, check the form for the option to release your report. When this option is available, requesting the report directly from the CBSA will cause a significant delay to your application process.

  • Unlike IRCC, CBSA and CSIS institutions communicate via postal mail only, it takes an average of 40 days to receive the information.

  • Like IRCC, CBSA also uses the GCMS (Global Case Management System) software system. As a result, GCMS Notes and CBSA Notes look similar, with the exception, that in most CBSA Notes the security details are not redacted. CBSA Notes also contain all the information available about your file with CBSA including the travel history for entry/exit history in Canada.

    The CSIS Notes on the other hand disclose when your file was received, and when the processing was completed, along with all the information CSIS has pertaining to your file. PR applicants can check the status of their security/background check with CSIS.